About Raudel
As a dedicated Service Advisor with over 35 years of experience in Los Angeles, I am passionate about helping customers with their vehicles. I've spent a significant portion of my career at Cadillac Pasadena, providing great customer service and fostering strong relationships with my colleagues. My key strengths lie in my reliability, honesty, and unwavering commitment to hard work. I have a strong work ethic, an ability to get along with others, and a love for discussing anything and everything. I am also fluent in Spanish and GM Certified, and was recognized as Advisor of the Year. While my passion for the Dallas Cowboys and playing the guitar bring me joy, my true fulfillment comes from providing exceptional customer service. My goal is to build lasting relationships with my clients, ensuring they have a positive and memorable experience every time they visit our dealership. And while I may not be a professional blackjack player, I do enjoy the thrill of a good game every now and then, just like my beloved Dallas Cowboys.
Customer rating
4.8 / 5 based on 407 ratings (291 written reviews)
Recent reviews
Easy to work with and got my concerns addressed!
— Jessika J. ,
Thank you Raudel Macias for always helping me solve all the issues with my suv . Thank you for the follow up and also thank you for always providing a rental vehicle.
— Claudia Y. ,
Great
— Jane N. ,
Spectacular performance as always!
— Mark H. ,
Friendly Courteous Professional Very accommodating to please & satisfy customer
— Diruhi P. ,
Raudel was great! Friendly and personable. Kept me informed every step.
— Jon S. ,
Raudel spent time to listen to my concerns. He is very professional and truly committed to helping me.
— Anant P. ,
Very helpful willing to help with getting you back on the road . Very professional
— Robert G. ,
Prompt Friendly Professional
— Diruhi P. ,
Excellent. Raudel was both very professional and personable. He respected me as a loyal customer who purchased this vehicle from your dealership in 2013 and brought it back for any and all its maintenance and service needs since. He proposed a good plan for continuing its care in the future. I am a satisfied customer who will always come back to Pasadena Cadillac for a job well done. Many thanks 🙏🏽
— Reginald I. ,