Born and raised in San Francisco, I'm now bringing my service expertise to the Los Angeles area. I'm a Service Advisor who believes in truly hearing what a customer needs. I focus on active listening and try to put myself in their shoes. My goal is to make sure every customer feels understood and valued. I'm currently working for Cadillac Pasadena, where I strive to provide straightforward, helpful service.
5.0 / 5 based on 30 ratings (23 written reviews)
Very friendly
— Teresa K. ,
Excellent
— Robert G. ,
Alejandro was outstanding! This was my first time at Cadillac of Pasadena and will certainly be back. Alejandro was courteous, professional, and promptly addressed my need to service my Escalade. Waited on-site and Alejandro kept me in the loop and delivered my vehicle back quicker than I expected.
— Gabriel P. ,
Alejandro vary good service advisor
— Arthur O. ,
Alejandro was very knowledgeable and helpful throughout the process. He is a great listener and pays attention to detail . His customer service skill are also unbeatably, I look forward to to having him as my service advisor when I come to get my Cadillac serviced!
— John/ Teresa R. ,
It was great Aljandro kept me informed and was easy to contact. My. Vehicle came out running like new thank you again!
— Rod R. ,
Very good
— Lauro/Dora F. ,
Excellent service
— Oganas B. ,
Overall good service and communication
— Angel City Law, Pc M. ,
Very good. Best dealer car wash anywhere at any time including yours!
— Daniel P. ,