About Alejandro
Born and raised in San Francisco, I'm now bringing my service expertise to the Los Angeles area. I'm a Service Advisor who believes in truly hearing what a customer needs. I focus on active listening and try to put myself in their shoes. My goal is to make sure every customer feels understood and valued. I'm currently working for Cadillac Pasadena, where I strive to provide straightforward, helpful service.
Customer rating
5.0 / 5 based on 12 ratings (9 written reviews)
Recent reviews
Alejandro was knowledgeable and helpful. He gave me accurate times and didn’t waste my time. The service was prompt, I would definitely recommend him to others I know.
— Kevin S. ,
Never met Alejandro but the other two people that I interacted with were amazing.
— Stephanie T. ,
Alejandro simply put is just fantastic. Not only is he kind, but his knowledge and expertise exceeded my expectations. He goes above and beyond and always make sure that I’m taking care of and checks up to see if I need anything during the whole process when my car is being serviced. It is really appreciated and I highly recommend anyone getting their car serviced to see him. Cadillac of Pasadena is lucky to have him. Hands down!
— Gregory G. ,
Excellent! Efficient and knowledgeable! Courteous and friendly.
— Rudy M. ,
Excellent
— Elton B. ,
Great
— David C. ,
Very good 👍
— Ramy H. ,
Alejandro did a fantastic job overall. He is extremely reliable and thoughtful.
— Mark L. ,
Great Great I will be returning again. Thank you for your wonderful service
— Rosalind W. ,